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Terms
Methods of Payment:
We accept Payment through Pay Pal Visa, MasterCard, American Express,
Discover for Internet orders. Phone orders will be billed through Pay Pal
Sales Tax:
Our corporate office and warehouse is located in the state of New Jersey.
We are required by law to collect sales tax for orders which are shipped
within our state. Orders shipped outside of New Jersey are exempt from
sales tax.
Shipping Information:
Most items ordered, unless otherwise noted, are shipped within 10 business
days. All web orders are confirmed via e-mail. When selecting expedited
shipping, please note that orders received before 11:00 am EST will be s
hipped the same business day, orders received after 11:00 am EST will be
shipped the following business day. In the unlikely event that your items
are unavailable, we will contact you right away.
Shipping Fees:
The shipping rates assessed at our checkout include a handling fee which
is levied on all orders.
All overseas order must call for postage rates:
Warm Weather Shipping:
Certain items such as those containing heat sensitive confections or
extremely delicate merchandise, must be shipped Next Day Air or 2nd
Day Air service to maintain the integrity of the product. Protective
packaging may also be required for an additional fee. Absolute Bride
Boutique does not guarantee heat sensitive merchandise against
deterioration when the client does not select expedited shipping. It
is the client's responsibility to arrange for someone to accept this
type of package so it is not further exposed to heat.
Required Next Day Air and 2nd Day Air service must be shipped as follows:
• Next Day Air: Ships on Monday, Tuesday, Wednesday or Thursday
• 2nd Day Air: Ships on Monday, Tuesday or Wednesday
• Saturday Delivery is usually available for an additional fee.
Returns & Exchanges
We are confident that you will love our products, however if you are not
satisfied with your purchase, please call or e-mail us within 7 days of
merchandise receipt to initiate a return or exchange. You will be issued
a Return Merchandise Authorization number (RMA).
Correctly personalized items cannot be returned. Returned merchandise must
be in original packaging and in original, saleable condition. Custom and
special orders, samples, toothpicks, ring pillows, guest books, bridal
mannequins, baby carriages, guest pens and confectionery merchandise
(including candy filled boxes, sugar cubes and cookies), are not returnable.
Items which are individually packaged such as placecard holders where each
individual piece is bagged and sealed, must be returned as shipped to you.
We of course understand that you must open a single piece for viewing.
Sachets which are bagged and sealed to retain fragrance, must be returned
unopened.
Upon the receipt of your returned merchandise, you will be issued
a refund of your purchase amount less shipping and handling fees.
Refunds will be issued in the same form as initially paid.
Please keep in mind:
•
RMA numbers expire after 3 days of issuance and are no longer valid.
No returns or exchanges will be accepted without an RMA number.
• Clearance items are final sale and are not eligible for return or exchange.
• We reserve the right to refuse the return or exchange of any merchandise
which does not meet these conditions.
• We are not responsible for merchandise which arrives late (or not at all)
due to circumstances beyond our control
Cancellation policy:
You may cancel your order within three business days of placing your order.
Any cancellations received three business days after the initial order
placement date will be subject to a 10% cancellation fee.
Damaged Products:
In the event that your package arrives to you damaged, please alert it’s
carrier of the damage prior to opening. If your merchandise is damaged,
t is important that you save all packaging in order to pursue your claim
against it’s carrier.
Privacy Policy
Please be assured that we respect your privacy. Any information we collect
from you is for internal purposes only and is never shared or sold.
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